Your suppliers signed. We hold them to it.

Supplier contract software for hospitals and health systems.

Find the supplier rebates you earned and were never paid, and stop paying above contract on bill-only implants, with the evidence for every dollar.

Statement of account

Rebates earned, not yet received

Fiscal year to date, one health system. Supplier and figures are illustrative.

Contract lineSupplier paidContract saysOwed to you
Cardiac rhythm devicesTier 3 reached in Q2, remitted at the tier 2 rate428,000612,000(184,000)
Orthopedic implantsQ1 rebate is 47 days past due096,400(96,400)
IV solutionsShare commitment met, rebate never claimed0212,750(212,750)
Owed to you today$493,150

+$103,000still winnable: Exam gloves are $840K of spend from the next tier, with 61 days left in the period.

Where the money goes missing

Three published figures, each with its source beside it, on the two places supplier contract money leaks.

  1. World Commerce & Contracting and Deloitte, The ROI of Contracting Excellence, 2023

    8.6%

    The average organization loses 8.6% of contract value after signature. The best performers lose a little over 3%, the worst more than 20%.

  2. Association of Healthcare Internal Auditors, Maximizing Value Through Rebate Management, 2025

    $220,000

    A five-hospital system lost a $220,000 cardiology rebate outright because the one person who managed rebate compliance was on leave when the submission deadline passed.

  3. GHX, Bill-Only Implant and Consignment Order Automation Guide, 2024

    10%

    Implant and consignment orders account for roughly 10% of all hospital purchase orders, and most are still handled by paper, fax and phone.

Published industry figures, each with its source beside it. They are not Techinquest results.

Rebate Recovery

The money your suppliers still owe you, worked out from your own purchases, with the evidence on every line: what is owed today, what this period is on pace to pay, and what is still within reach.

Executive Command Center. Eight KPI tiles: year-to-date received, month-to-date received, year-to-date earned, pending, rebate to budget, rebate over spend, missed and at risk, each with a change against last year, a sparkline and an on-target flag. Below, three insight cards on missed rebate, non-compliant commitments and open alerts.
How is the rebate year going against budget?Executive Command Center: the rebate year on one page, and every tile explains its own formula. A mockup of the product screen; every name and figure is invented.

Implant Control

The vendor rep files the bill-only request once, online. Every line is checked against your contract price and the surgical case before a purchase order exists, and your team works only the lines that differ. Clean, contract-priced implant spend is what the rebate contracts are then claimed against.

Dashboard cards: twelve pending requests, queue by age, requests by modality, two flagged for audit, share approved within target, average turnaround and value approved this week.
What is waiting on us, and for how long?The dashboard: pending requests by age and modality, requests waiting for audit, and what has been approved. A mockup of the product screen; every name and figure is invented.

See it work

Three jobs, each shown on its own product page. Every name and figure in them is invented.

Does this happen at your hospital?

Each one is paired with the check or alert in our software that catches it, and a page that explains how.

  • The rep sends a sticker sheet days after the case

    Submission rules in Implant Control

    The rep files online against the real surgery, from your contract price list, inside the window you set.

    Read how a bill-only request should run

  • The price on the request is not the contract price

    Contract price on every line in Implant Control

    Contracted items carry your contract price, and anything off contract is flagged before approval with the difference shown on the line.

    Read how to price-check a bill-only request

  • The same implant is billed on two requests

    Case reconciliation in Implant Control

    Every request is matched to the surgical case, and quantity one request has claimed is not available to the next.

    Read what a reconciled implant case looks like

  • Rebates are tracked in a spreadsheet

    Contracts held as written in Rebate Recovery

    Each agreement is set up once, from the signed PDF or in a guided wizard, and recalculated from your purchase files as they load.

    See how a rollout goes

  • A market-share rebate reads $0

    A written reason for every zero in Rebate Recovery

    Every result, zeros included, says what matched and what did not, and an alert names a market measured far wider than the commitment.

    See the too-wide market alert

  • A compliance form deadline is missed

    Compliance form due alert in Rebate Recovery

    An alert carries the rebate the form protects and grows more urgent as the forfeiture date nears.

    See the compliance form due alert

  • Nobody checks the tier on the supplier statement

    Earned against received, period by period in Rebate Recovery

    Each period is calculated at the tier your purchases actually reached, so a payment at a lower tier leaves the difference open.

    Read how a missed tier and a short payment leak money

  • A payment is late and nobody is counting

    Payment overdue alert in Rebate Recovery

    Once the payment date passes with less received than earned, the shortfall is raised on that contract until the payment is recorded.

    See the payment overdue alert

How supplier contract money goes missing, from the team that builds the checks

How rebate money goes missing and how bill-only spend escapes contract price, from the people who build the checks.

Every post on the blog

See what your contracts already owe you

Bring one supplier contract and a purchase extract, or a month of bill-only requests. In a working session we run it through the product and hand you the result: earned, received and owed, or every line checked before the purchase order.